Unit21 AI incident

Issues with 314(a) scans

Notice Resolved View vendor source →

Unit21 AI experienced a notice incident on November 11, 2025, lasting 11h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 04:55 PM UTC
Resolved
Nov 12, 2025, 04:19 AM UTC
Duration
11h 23m
Detected by Pingoru
Nov 11, 2025, 04:55 PM UTC

Update timeline

  1. investigating Nov 11, 2025, 04:55 PM UTC

    We are investigating reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.

  2. investigating Nov 11, 2025, 07:24 PM UTC

    We are continuing to investigate reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.

  3. identified Nov 11, 2025, 09:29 PM UTC

    The issue has been identified and we are working on a fix.

  4. resolved Nov 12, 2025, 04:19 AM UTC

    This incident has been resolved.