Affected components
Update timeline
- identified May 05, 2026, 09:59 AM UTC
We are currently experiencing technical issues affecting the functionality of our backend services. The root cause has been identified as an ongoing incident with our hosting provider, IONOS, which is impacting service availability. We sincerely apologize for the inconvenience this may cause and appreciate your patience while the issue is being resolved. We are closely monitoring the situation and will restore full functionality as soon as our provider resolves the incident. Thank you for your continued trust in Uniqkey.
- identified May 05, 2026, 09:59 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 05, 2026, 10:02 AM UTC
The incident affecting backend functionality has been resolved. Root cause: Hosting provider issue with IONOS. All systems are now operational. We are monitoring the situation to ensure continued stability. We apologize for any inconvenience caused.
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