Uniqkey incident

Between 22:04 on 13 October and 08:08 on 14 October (CEST), some features were unavailable or delayed. This affected approving requests in the mobile app, in-app notifications, connecting new devices, sharing, and import/export.   The disruption started during scheduled maintenance at our hosting provider. We're improving our setup and monitoring so that a similar issue is handled automatically and faster in the future.

Minor Resolved

Uniqkey experienced a minor incident on October 14, 2026 affecting Login & Authentication and Password Vault and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 06:11 AM UTC
Resolved
Oct 14, 2026, 08:41 AM UTC
Duration
2h 29m
Detected by Pingoru
Oct 14, 2026, 06:11 AM UTC

Affected components

Login & AuthenticationPassword VaultBrowser ExtensionMobile AppDesktop AppAdmin PortalSingle Sign-On (SSO)User Provisioning (SCIM)

Update timeline

  1. monitoring Oct 14, 2026, 06:11 AM UTC

    Some users may have experienced delays, lack of in-app notifications, and connectivity issues. It should be resolved now, but we're monitoring the situation closely.

  2. identified Oct 14, 2026, 06:21 AM UTC

    Some users still report lack of in-app notifications, delays, etc., and we're working to restore service for everyone. In the meantime, data is still available in the Uniqkey mobile app. We sincerely apologise for the inconvenience.

  3. monitoring Oct 14, 2026, 07:01 AM UTC

    The issue should be resolved for everyone, but we're still keeping a close eye on all systems.

  4. resolved Oct 14, 2026, 08:41 AM UTC

    Between 22:04 on 13 October and 08:08 on 14 October (CEST), some features were unavailable or delayed. This affected approving requests in the mobile app, in-app notifications, connecting new devices, sharing, and import/export. The disruption started during scheduled maintenance at our hosting provider. We're improving our setup and monitoring so that a similar issue is handled automatically and faster in the future.