The issue with our service provider has been resolved, and all systems are slowly coming back online. Please allow for an additional 10-15 minutes of longer loading times and sporadic issues until everything is back to normal.

Update timeline

1. investigating Sep 29, 2026, 08:01 AM UTC

   Some users may experience longer loading times or timeouts with the Uniqkey browser extension. We're investigating the cause, and will update our status page as new information becomes available. In the meantime, all data is still available in the Uniqkey mobile app. We sincerely apologise for the inconvenience.

2. identified Sep 29, 2026, 08:52 AM UTC

   The incident is tied to technical issues on our service provider's side. We've reached out to them, and are following the situation closely. Uniqkey users may also experience inability to access data stored in extension even though the accounts are visible, grey icons in login forms, being asked to resume onboarding, or other unfamiliar errors. This is all caused by the current incident, and will be resolved once our provider is up and running again.

3. resolved Sep 29, 2026, 10:35 AM UTC

   The issue with our service provider has been resolved, and all systems are slowly coming back online. Please allow for an additional 10-15 minutes of longer loading times and sporadic issues until everything is back to normal.