Resolved after 2 hours 36 minutes, affecting SG Deployment (Identification) and SG Deployment (Printing) and 1 more, on August 25, 2026.
Hello Everyone, Update: Incident Resolved. Date/Time: August 25th 06:40 UTC We will review the findings and collected information from this incident to further improve our online services. There will be a post-mortem published once we have concluded our investigation. We will publish a preliminary post-mortem within 48 hours with initial finding, a full post-mortem will be published no longer then 10 business days. We are sorry for the inconvenience this has caused. Kind Regards Online Operations Team
Affected components
Update timeline
- monitoring Aug 25, 2026, 04:08 AM UTC
Status changed to Monitoring
- monitoring Aug 25, 2026, 04:18 AM UTC
SG: Service degradation Incident details: Start Time: Tuesday 25th August 2026 03:00 UTC Incident Scope: SG deployment Description: We are currently experiencing an degradation with uniFLOW Online in the SG region. We are currently investigating a possible Microsoft Outage on the status page: https://azure.status.microsoft/en-us/status?service=key-vault *Information* *Investigating- Issues in Southeast Asia* *We are investigating an issue affecting a subset of infrastructure within the Southeast Asia region. Customers may experience connectivity issues or service degradation for dependent Azure services. Engineers are actively investigating the cause and working to restore normal operations. More information will be provided as it becomes available.* *This message was last updated at 04:03 UTC on 25 August 2026* We are seeing system recovery and are working further to restore services. Next Update: The next update will be in 1 hour.
- monitoring Aug 25, 2026, 05:15 AM UTC
Update: We are continuing to monitor, and we are seeing recovery across the region. We are in contact with Microsoft as they are recovering their services. Next Update: The next update will be in 60 minutes.
- monitoring Aug 25, 2026, 06:22 AM UTC
Update: We are seeing a near full recovery of all services. We are at the final stages of completing the restoration of services. Next Update: The next update will be in 60 minutes.
- resolved Aug 25, 2026, 06:45 AM UTC
Hello Everyone, Update: Incident Resolved. Date/Time: August 25th 06:40 UTC We will review the findings and collected information from this incident to further improve our online services. There will be a post-mortem published once we have concluded our investigation. We will publish a preliminary post-mortem within 48 hours with initial finding, a full post-mortem will be published no longer then 10 business days. We are sorry for the inconvenience this has caused. Kind Regards Online Operations Team
- resolved Aug 25, 2026, 06:45 AM UTC
Status changed to Resolved
Your product runs on more than uniFLOW Online
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services