Resolved after 3 hours 39 minutes, affecting EU Deployment (Other services) and UK Deployment (Other services) and 1 more, on October 22, 2026.
Hello Everyone, Update: Incident Resolved. Date/Time: October 22nd, 5:20 am UTC The issue has been resolved. This was the result of system patching on our web servers yesterday. Following the patching process not all services initialized and the fault was not visible in the initial testing. We are sorry for the inconvenience this has caused. Kind Regards Online Operations Team
Affected components
Update timeline
- investigating Oct 22, 2026, 01:52 AM UTC
Status changed to Investigating
- resolved Oct 22, 2026, 05:32 AM UTC
Hello Everyone, Update: Incident Resolved. Date/Time: October 22nd, 5:20 am UTC The issue has been resolved. This was the result of system patching on our web servers yesterday. Following the patching process not all services initialized and the fault was not visible in the initial testing. We are sorry for the inconvenience this has caused. Kind Regards Online Operations Team
- resolved Oct 22, 2026, 05:32 AM UTC
Status changed to Resolved
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