uniFLOW Online incident

Incident: [Resolved]: AU: Issue with scanning on Canon devices with MEAP v5.8 and earlier utilizing the Modern device UI

Minor Resolved View vendor source →

uniFLOW Online experienced a minor incident on December 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 10:10 AM UTC
Resolved
Dec 02, 2025, 10:10 AM UTC
Duration
—
Detected by Pingoru
Dec 02, 2025, 10:10 AM UTC

Update timeline

  1. resolved Dec 02, 2025, 10:10 AM UTC

    Incident details: Start Time: November 26th, 09:00 UTC Incident Scope: AU Deployment Description: We are currently investigating reports that scanning is failing on Canon devices with MEAP v5.8 and earlier that are utilizing the Modern UI following the 2025.4 release of uniFLOW Online. It is currently possible to work around this issue by updating the devices to a later version of the MEAP applet or making use of the Legacy device UI. Next Update: The next update will be in 4 hours.