uniFLOW Online incident

Incident: Global: Onboard of new devices is failing.

uniFLOW Online is currently experiencing a minor incident, which began 51d ago. The vendor's full update timeline is below.

Started
Mar 23, 2026, 07:35 AM UTC
Resolved
Ongoing
Duration
● 50d 14h
Detected by Pingoru
Mar 23, 2026, 07:35 AM UTC

Update timeline

  1. monitoring Mar 23, 2026, 07:35 AM UTC

    **Incident details:** Investigating: We are investigating an issue where the onboarding of new devices to uniFLOW Online is failing. Start Time: Monday 23rd at 1:50 UTC (Approximate based on first support ticket). Incident Scope: Global affecting all deployments. Description: - We have multiple field reports and internal confirmation that onboarding a new device is failing. Operations are investigating this with our back-end teams to determine the cause and remediation in place. Next Update: The next update will be in 1 hour.