Resolved after 33 minutes, affecting EU Deployment (Email print), on October 26, 2026.
Hello Everyone, Update: Incident Resolved. Services have now recovered to normal levels. Date/Time: October 26th, 14:00 pm UTC We will review the findings and collected information from this incident to further improve our online services. We are sorry for the inconvenience this has caused. Kind Regards Online Operations Team
Affected components
Update timeline
- investigating Oct 26, 2026, 01:34 PM UTC
Status changed to Investigating
- identified Oct 26, 2026, 01:51 PM UTC
Update: NT-ware Operations have identified a cause resulting in delays to process certain cloud-based print jobs such as Email Print, uniFLOW SmartClient for Mac, File Upload etc. Corrective actions were taken and the service is busy recovering to normal levels, and we are continuing to monitor the recovery of the service closely. Next Update: The next update will be in 30 minutes or as events warrant.
- identified Oct 26, 2026, 01:51 PM UTC
Status changed to Identified
- resolved Oct 26, 2026, 02:08 PM UTC
Hello Everyone, Update: Incident Resolved. Services have now recovered to normal levels. Date/Time: October 26th, 14:00 pm UTC We will review the findings and collected information from this incident to further improve our online services. We are sorry for the inconvenience this has caused. Kind Regards Online Operations Team
- resolved Oct 26, 2026, 02:08 PM UTC
Status changed to Resolved
Your product runs on more than uniFLOW Online
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services