UHIN experienced a notice incident on July 20, 2026 affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN Workflow
Update timeline
- resolved Jul 20, 2026, 02:40 PM UTC
We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears. We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.