UHIN incident

Community Notice- PEHP July groups will transition to a new claims system on July 1, 2025

Notice Resolved View vendor source →

UHIN experienced a notice incident on June 25, 2025 affecting Batch EDI Processing and Payer Network, lasting 11d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 07:16 PM UTC
Resolved
Jul 07, 2025, 05:25 PM UTC
Duration
11d 22h
Detected by Pingoru
Jun 25, 2025, 07:16 PM UTC

Affected components

Batch EDI ProcessingPayer Network

Update timeline

  1. investigating Jun 25, 2025, 07:16 PM UTC

    The payer PEHP will transition July groups to a new claims system on July 1, 2025. Providers must use the new member numbers with DOS starting 07/01/2025, even if a new card is not available. If providers use old PEHP member numbers, the claim will be rejected on a 277CA with codes A3:33:HK and/or A3:88:QC. Please resubmit with new member number for claims to pay. For more information see https://www.pehp.org/providers

  2. resolved Jul 07, 2025, 05:25 PM UTC

    This incident has been resolved.