UHIN experienced a notice incident on June 18, 2026 affecting Payer Network, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Payer Network
Update timeline
- identified Jun 18, 2026, 02:43 PM UTC
Utah Medicaid is currently not available. Their support team is working to get it back online. All interfaces will be held for processing until the system returns to normal operation. The eligibility tool will still be available during this window: https://medicaid.utah.gov/eligibility UHIN will hold files during this time frame. All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online. RealTime files (270 and 276) will fail during this time frame.
- resolved Jun 18, 2026, 07:20 PM UTC
Utah Medicaid has resolved the issue.