UHIN experienced a critical incident on March 30, 2026 affecting Alerts - Delivered via Direct, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Alerts - Delivered via Direct
Update timeline
- identified Mar 30, 2026, 06:12 PM UTC
We are aware of an issue impacting Direct messaging at this time. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.
- resolved Mar 30, 2026, 10:28 PM UTC
This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.