UHIN incident

Payer Notice- SelectHealth 835 Electronic Remittance Advice Delay

UHIN experienced a notice incident on March 5, 2026 affecting Batch EDI Processing and Payer Network, lasting 6d 15h. The incident has been resolved; the full update timeline is below.

Started: Mar 05, 2026, 10:24 PM UTC
Resolved: Mar 12, 2026, 02:03 PM UTC
Duration: 6d 15h
Detected by Pingoru: Mar 05, 2026, 10:24 PM UTC

Affected components

Batch EDI ProcessingPayer Network

Update timeline

monitoring Mar 05, 2026, 10:24 PM UTC

SelectHealth experienced an issue with our batch jobs last night. As a result, we have paused our payment/835 jobs and no 835s were sent on 3/5/2026. We will continue running the batch jobs tonight to not interfere with regular business. You should expect to see the files coming through for the 835 by tomorrow afternoon, 3/6/2026. Additionally, there may be possible delays with claim acknowledgments.
resolved Mar 12, 2026, 02:03 PM UTC

All delayed Selecthealth transactions have been delivered.