UBC incident

UBC Websites slow load speeds, September 17, 2026, 10:33 PT

Notice Resolved View vendor source →

UBC experienced a notice incident on September 17, 2026 affecting Other - Vancouver and Other - Okanagan, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 05:33 PM UTC
Resolved
Sep 17, 2026, 08:44 PM UTC
Duration
3h 10m
Detected by Pingoru
Sep 17, 2026, 05:33 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. identified Sep 17, 2026, 05:33 PM UTC

    We are currently experiencing issues with websites hosted on the "UBC CMS" which relies on Wordpress. Some users may experience slow load times on these sites. UBC IT technicians are currently investigating the issue. As a workaround, connecting to the UBC VPN (using Cisco Secure Client) has shown improved page load times. Our next update is scheduled to be at 12:30 PT.

  2. identified Sep 17, 2026, 08:44 PM UTC

    Resolved - This incident has been resolved

  3. resolved Sep 17, 2026, 08:44 PM UTC

    This incident has been resolved.