UBC incident

M365 services and portals inaccessible - October 29, 2025 at 17:00

Minor Resolved View vendor source →

UBC experienced a minor incident on October 30, 2025 affecting OneDrive and Teams, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 12:41 AM UTC
Resolved
Oct 30, 2025, 06:00 AM UTC
Duration
5h 18m
Detected by Pingoru
Oct 30, 2025, 12:41 AM UTC

Affected components

OneDriveTeams

Update timeline

  1. identified Oct 30, 2025, 12:41 AM UTC

    Users attempting to access M365 services and portals such as Exchange Online, M365 Office Suite, Teams, OneDrive and Planner may have issues. Users can try going to https://m365.cloud.microsoft/apps and selecting their application from there as a workaround. Microsoft has confirmed that they are in the process of deploying a healthy configuration change to recover the affected services. The next update is scheduled for October 29, 2025 at 19:30.

  2. resolved Oct 30, 2025, 06:00 AM UTC

    This incident has been resolved.