Tyro Service for Partners incident

Tyro Pro transaction processing

Minor Resolved View vendor source →

Tyro Service for Partners experienced a minor incident on July 15, 2025 affecting Transaction Processing Systems, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 05:46 AM UTC
Resolved
Jul 15, 2025, 06:23 AM UTC
Duration
37m
Detected by Pingoru
Jul 15, 2025, 05:46 AM UTC

Affected components

Transaction Processing Systems

Update timeline

  1. investigating Jul 15, 2025, 05:46 AM UTC

    We are aware of an issue earlier this afternoon which impacted some customers’ ability to process transactions on a Tyro Pro machine. The team are working on a resolution and will provide further updates as soon as possible. We’re sorry for any inconvenience being experienced.

  2. resolved Jul 15, 2025, 06:23 AM UTC

    This incident has been resolved with transactions restored on Tyro Pro EFTPOS machines. We apologise for any inconvenience caused.