Tyro Service for Partners incident

AWS outage

Major Resolved View vendor source →

Tyro Service for Partners experienced a major incident on October 20, 2025 affecting POS Integration, lasting 7d 11h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:32 AM UTC
Resolved
Oct 27, 2025, 08:50 PM UTC
Duration
7d 11h
Detected by Pingoru
Oct 20, 2025, 09:32 AM UTC

Affected components

POS Integration

Update timeline

  1. investigating Oct 20, 2025, 09:32 AM UTC

    We are aware of an issue with AWS services. While this issue is outside Tyro's control, we’re actively monitoring the situation. If you have require any help, please contact our Customer Support team on 1300 00 8976.

  2. resolved Oct 27, 2025, 08:50 PM UTC

    This incident has been resolved.