Twilio incident
SMS Delivery Failures from Twilio to Lycamobile United Kingdom
Twilio experienced a minor incident on August 18, 2026 affecting SMS, Europe, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 10:14 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Aug 18, 2026, 11:18 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 18, 2026, 12:15 PM UTC
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 18, 2026, 02:18 PM UTC
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Aug 18, 2026, 04:02 PM UTC
The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.