Twilio incident

Twilio Flex Affected

Notice Resolved View vendor source →

Twilio experienced a notice incident on August 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 02:00 PM UTC
Resolved
Aug 12, 2026, 02:00 PM UTC
Duration
—
Detected by Pingoru
Aug 12, 2026, 02:00 PM UTC

Update timeline

  1. resolved Aug 12, 2026, 02:14 PM UTC

    Twilio Flex authentication was degraded for approximately 180 minutes (3 hours) between 11:27 AM and 2:27 PM Pacific Time on 08/11/2026. During this period of time, customers may have experienced failed or interrupted single sign-on (SSO) login attempts when authenticating into Flex. The issue has now been resolved.