Twilio incident

SMS Delivery Failures from Twilio to Vodafone Australia

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 13, 2026 affecting SMS, APAC, lasting 7d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:47 AM UTC
Resolved
Jul 20, 2026, 06:40 AM UTC
Duration
7d 3h
Detected by Pingoru
Jul 13, 2026, 02:47 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jul 13, 2026, 02:47 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 13, 2026, 03:36 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jul 13, 2026, 03:47 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. investigating Jul 13, 2026, 05:35 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. investigating Jul 13, 2026, 05:53 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. investigating Jul 13, 2026, 09:55 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  7. monitoring Jul 13, 2026, 03:04 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  8. monitoring Jul 13, 2026, 05:08 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  9. monitoring Jul 13, 2026, 09:09 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  10. monitoring Jul 14, 2026, 05:24 AM UTC

    We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

  11. monitoring Jul 14, 2026, 09:24 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  12. monitoring Jul 15, 2026, 09:26 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  13. monitoring Jul 16, 2026, 09:27 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  14. monitoring Jul 17, 2026, 09:27 PM UTC

    We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  15. monitoring Jul 18, 2026, 09:28 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  16. monitoring Jul 19, 2026, 09:29 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  17. resolved Jul 20, 2026, 06:40 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in Australia is operating normally.