Twilio incident

SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Peru

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 8, 2026 affecting SMS, Latin America, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 02:00 AM UTC
Resolved
Jul 08, 2026, 02:14 AM UTC
Duration
13m
Detected by Pingoru
Jul 08, 2026, 02:00 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jul 08, 2026, 02:00 AM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jul 08, 2026, 02:13 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Jul 08, 2026, 02:14 AM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Peru is operating normally.