Twilio incident

SMS Delivery Delays and Failures from Denmark to a Subset of Twilio Denmark Phone Numbers

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 19, 2026 affecting SMS, Europe, lasting 8h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 11:06 AM UTC
Resolved
Jun 19, 2026, 07:40 PM UTC
Duration
8h 34m
Detected by Pingoru
Jun 19, 2026, 11:06 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 19, 2026, 11:06 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Denmark to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 19, 2026, 11:12 AM UTC

    Twilio customers may be experiencing SMS delivery delays from network subscribers in Denmark to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 19, 2026, 12:17 PM UTC

    Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jun 19, 2026, 02:24 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Denmark to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring Jun 19, 2026, 04:53 PM UTC

    We have observed a recovery in SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Jun 19, 2026, 06:56 PM UTC

    We have observed a recovery in SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. resolved Jun 19, 2026, 07:40 PM UTC

    The incident has been resolved and SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers is operating normally.