Twilio incident

SMS Delivery Delays from a Subset of Twilio Short Codes to Telcel Mexico

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 06:56 AM UTC
Resolved
Ongoing
Duration
● 3h 10m
Detected by Pingoru
Jun 03, 2026, 06:56 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 03, 2026, 06:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 03, 2026, 07:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 03, 2026, 09:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.