Resolved after 1 hour 36 minutes, affecting Realtime Transcriptions and Speech Recognition (Gather Speech) US1 and 1 more, on October 22, 2026.
The issue affecting realtime transcriptions and Deepgram has been resolved, and the service is functioning normally at this time.
Affected components
Update timeline
- investigating Oct 22, 2026, 04:32 PM UTC
Our monitoring systems have detected a potential issue with realtime transcription and Deepgram. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- monitoring Oct 22, 2026, 05:38 PM UTC
We have mitigated the issue and are monitoring system performance. Speech recognition for Voice calls is returning to normal. We will provide another update in 30 minutes or as soon as more information becomes available.
- resolved Oct 22, 2026, 06:08 PM UTC
The issue affecting realtime transcriptions and Deepgram has been resolved, and the service is functioning normally at this time.
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