Twilio incident

Unified Profiles Configuration Degraded

Resolved after 1 hour 30 minutes, on June 2, 2026.

resolved Jun 02, 2026, 07:32 PM UTC

The issue affecting issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections has been resolved, and the service is functioning normally at this time.

Started
Jun 02, 2026, 06:01 PM UTC
Resolved
Jun 02, 2026, 07:32 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 02, 2026, 06:01 PM UTC

Update timeline

  1. investigating Jun 02, 2026, 06:01 PM UTC

    Our monitoring systems have detected a potential issue with unified profiles. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Jun 02, 2026, 06:30 PM UTC

    We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

  3. identified Jun 02, 2026, 06:32 PM UTC

    We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

  4. identified Jun 02, 2026, 07:21 PM UTC

    We’ve identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams have identified the root cause, and are in the process of deploying a fix. We will update within the next 60 minutes.

  5. resolved Jun 02, 2026, 07:32 PM UTC

    The issue affecting issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections has been resolved, and the service is functioning normally at this time.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →