Twilio incident

SMS Delivery Delays from a Subset of Twilio Phone Numbers to SCO Mobile Pakistan

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, APAC, which began 3h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 04:40 AM UTC
Resolved
Ongoing
Duration
● 2h 59m
Detected by Pingoru
May 14, 2026, 04:40 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating May 14, 2026, 04:40 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 14, 2026, 04:41 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 14, 2026, 05:42 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring May 14, 2026, 06:15 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.