Twilio incident

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 2, 2026 affecting SMS, Europe, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 04:42 AM UTC
Resolved
Oct 02, 2026, 11:20 AM UTC
Duration
6h 38m
Detected by Pingoru
Oct 02, 2026, 04:42 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Oct 02, 2026, 04:42 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 02, 2026, 04:58 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Oct 02, 2026, 05:59 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Oct 02, 2026, 07:08 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Oct 02, 2026, 09:08 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. resolved Oct 02, 2026, 11:20 AM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands is operating normally.