Twilio incident
Increased Email Deferrals and Delays in Deliveries
Twilio experienced a notice incident on October 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 02, 2026, 04:16 PM UTC
Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may have seen an increase in email deferrals or delays email delivery. The issue has been resolved and all impacted services are operating normally.