Twilio incident
SMS Delivery Failures from Twilio to Orange Sierra Leone
Ongoing since 01:43 AM UTC, affecting SMS, Middle East & Africa.
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 12, 2026, 01:43 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Nov 12, 2026, 02:43 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Nov 12, 2026, 04:46 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Nov 12, 2026, 04:48 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 12, 2026, 05:48 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Nov 12, 2026, 07:49 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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