Twilio incident
SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan
Ongoing since 09:43 PM UTC, affecting SMS, APAC.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
Update timeline
- identified Nov 11, 2026, 09:43 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 11, 2026, 09:49 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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