Twilio incident

MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States

Ongoing since 09:46 PM UTC, affecting MMS Long Code, North America.

identified Nov 11, 2026, 09:51 PM UTC

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started
Nov 11, 2026, 09:46 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
Nov 11, 2026, 09:46 PM UTC

Affected components

MMS Long Code, North America

Update timeline

  1. identified Nov 11, 2026, 09:46 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Nov 11, 2026, 09:47 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Nov 11, 2026, 09:51 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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