Twilio incident
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States
Ongoing since 07:37 PM UTC, affecting SMS Long Code, North America and SMS Long Code, North America and 1 more.
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 07, 2026, 07:37 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 07, 2026, 07:45 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 07, 2026, 08:45 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services