Twilio incident
SMS Delivery Delays from Twilio to Claro Dominican Republic
Ongoing since 05:24 PM UTC, affecting SMS, Latin America.
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 06, 2026, 05:24 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 06, 2026, 05:31 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 06, 2026, 06:37 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Nov 06, 2026, 07:08 PM UTC
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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