Twilio incident

Notification Logs Unavailable in Console

Resolved after 1 hour 34 minutes, affecting Notify, on November 6, 2026.

resolved Nov 06, 2026, 07:08 AM UTC

The issue affecting notification delivery logs has been fully resolved. Console logs have returned to normal operations.

Started
Nov 06, 2026, 05:33 AM UTC
Resolved
Nov 06, 2026, 07:08 AM UTC
Duration
1h 34m
Detected by Pingoru
Nov 06, 2026, 05:33 AM UTC

Affected components

Notify

Update timeline

  1. investigating Nov 06, 2026, 05:33 AM UTC

    Our monitoring systems have detected a potential issue with notification delivery logs failing to populate new data since ~04:25 UTC. Our engineers have been alerted and are investigating. We will share an update in 1 hour or as soon as more information becomes available.

  2. monitoring Nov 06, 2026, 06:12 AM UTC

    Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.

  3. monitoring Nov 06, 2026, 06:15 AM UTC

    Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.

  4. resolved Nov 06, 2026, 07:08 AM UTC

    The issue affecting notification delivery logs has been fully resolved. Console logs have returned to normal operations.

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