Twilio incident

Delayed Email Validation History

Ongoing since 05:54 PM UTC, affecting Logs.

identified Nov 04, 2026, 06:56 PM UTC

Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started
Nov 04, 2026, 05:54 PM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Nov 04, 2026, 05:54 PM UTC

Affected components

Logs

Update timeline

  1. investigating Nov 04, 2026, 05:54 PM UTC

    Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Nov 04, 2026, 06:01 PM UTC

    Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Nov 04, 2026, 06:56 PM UTC

    Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.

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