Twilio incident
MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States
Ongoing since 02:51 PM UTC, affecting MMS Short Code, North America.
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 02:51 PM UTC
Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Nov 03, 2026, 03:52 PM UTC
Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Nov 03, 2026, 04:48 PM UTC
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 03, 2026, 05:48 PM UTC
Twilio customers may be experiencing MMS delivery delays and MMS delivery failures from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Nov 03, 2026, 07:07 PM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services