Twilio incident

MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

Resolved after 31 minutes, affecting MMS Long Code, North America and MMS Long Code, North America, on November 4, 2026.

resolved Nov 04, 2026, 12:58 AM UTC

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

Started
Nov 04, 2026, 12:27 AM UTC
Resolved
Nov 04, 2026, 12:58 AM UTC
Duration
31m
Detected by Pingoru
Nov 04, 2026, 12:27 AM UTC

Affected components

MMS Long Code, North AmericaMMS Long Code, North America

Update timeline

  1. investigating Nov 04, 2026, 12:27 AM UTC

    Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Nov 04, 2026, 12:58 AM UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

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