Twilio incident
MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States
Ongoing since 04:46 AM UTC, affecting MMS Long Code, North America and MMS Long Code, North America.
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 04:46 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 03, 2026, 04:49 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Nov 03, 2026, 05:50 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
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