Ongoing since 02:17 AM UTC, affecting Voice, North America and Voice, Latin America and 1 more.
We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 02:17 AM UTC
Twilio customers may be experiencing voice call audio delays and high packet loss. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Nov 03, 2026, 03:02 AM UTC
We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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