Twilio incident

SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

Ongoing since 04:38 PM UTC, affecting SMS, Europe.

identified Oct 28, 2026, 04:41 PM UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started
Oct 28, 2026, 04:38 PM UTC
Resolved
Ongoing
Duration
● 28m
Detected by Pingoru
Oct 28, 2026, 04:38 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Oct 28, 2026, 04:38 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 28, 2026, 04:41 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →