Twilio incident

Elevated 500 Errors Affecting Programmable Voice API

Resolved on October 28, 2026, affecting Voice REST API US1.

resolved Oct 28, 2026, 12:58 AM UTC

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Started
Oct 28, 2026, 12:58 AM UTC
Resolved
Oct 28, 2026, 12:58 AM UTC
Duration
–
Detected by Pingoru
Oct 28, 2026, 12:58 AM UTC

Affected components

Voice REST API US1

Update timeline

  1. resolved Oct 28, 2026, 12:58 AM UTC

    Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

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