Ongoing since 12:48 AM UTC, affecting SMS, Latin America.
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Oct 24, 2026, 12:48 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 24, 2026, 01:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 24, 2026, 02:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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