Twilio incident

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 16, 2026, 02:44 PM UTC
Resolved
Ongoing
Duration
● 3h 46m
Detected by Pingoru
Oct 16, 2026, 02:44 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. identified Oct 16, 2026, 02:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 16, 2026, 03:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Oct 16, 2026, 05:45 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.