Twilio incident

MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Twilio is currently experiencing a minor incident affecting MMS Long Code, North America, which began 19d ago. The vendor's full update timeline is below.

Started
Sep 26, 2026, 03:16 AM UTC
Resolved
Ongoing
Duration
● 19d 2h
Detected by Pingoru
Sep 26, 2026, 03:16 AM UTC

Affected components

MMS Long Code, North America

Update timeline

  1. investigating Sep 26, 2026, 03:16 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Sep 26, 2026, 04:17 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Sep 26, 2026, 06:20 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating Sep 26, 2026, 10:24 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. investigating Sep 26, 2026, 06:25 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

  6. investigating Sep 27, 2026, 10:31 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  7. investigating Sep 28, 2026, 10:31 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  8. investigating Sep 29, 2026, 10:38 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  9. investigating Sep 30, 2026, 10:38 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  10. investigating Oct 01, 2026, 10:39 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  11. investigating Oct 02, 2026, 10:39 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  12. investigating Oct 03, 2026, 10:44 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  13. investigating Oct 04, 2026, 10:44 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  14. investigating Oct 05, 2026, 10:45 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  15. investigating Oct 06, 2026, 10:48 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  16. investigating Oct 07, 2026, 10:54 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  17. investigating Oct 08, 2026, 10:56 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  18. investigating Oct 09, 2026, 10:57 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  19. investigating Oct 10, 2026, 11:04 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  20. investigating Oct 11, 2026, 11:10 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  21. investigating Oct 12, 2026, 11:11 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  22. investigating Oct 13, 2026, 11:17 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

  23. investigating Oct 14, 2026, 11:23 AM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.