TSYS Merchant incident

Global Payments Incident Notification - Google Issue Impacting Some Global Payments Merchants

TSYS Merchant experienced a major incident on June 12, 2025 affecting GPAPI Canada, lasting 44m. The incident has been resolved; the full update timeline is below.

Started: Jun 12, 2025, 07:52 PM UTC
Resolved: Jun 12, 2025, 08:36 PM UTC
Duration: 44m
Detected by Pingoru: Jun 12, 2025, 07:52 PM UTC

Affected components

GPAPI Canada

Update timeline

monitoring Jun 12, 2025, 07:52 PM UTC

We are aware of an issue with some Google applications or applications utilizing Google and we are investigating this matter further. This issue is external to Global Payments. Our teams are working with Google for updates as they work on this issue to resolve it as quickly as possible. We will provide regular updates as information becomes available from Google.
resolved Jun 12, 2025, 08:36 PM UTC

Google applications have recovered and we have seen that Google application failures have ceased within the last few minutes. Teams will continue to monitor applications to ensure that all service issues have been resolved.