TrueCommerce Outage History

There were 2 TrueCommerce outages since February 27, 2026 totaling 1h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.truecommerce.com

Notice March 8, 2026

Truecommerce Home Service Notice: Processing Delay Resolved

Detected by Pingoru: Mar 08, 2026, 09:13 PM UTC
Resolved: Mar 08, 2026, 09:13 PM UTC
Duration: —

Affected: TrueCommerce Home

Timeline · 1 update

resolved Mar 08, 2026, 09:13 PM UTC

Following the completion of TrueCommerce’s scheduled monthly maintenance, we identified a processing delay affecting TrueCommerce Home on March 8th, 2026. The delay occurred between 7:45 AM ET and 11:00 AM ET and has since been fully resolved. This incident resulted only in delayed processing. All transactions submitted during this time window were transmitted successfully. We apologize for any inconvenience this may have caused. If you have questions or experience any issues related to this incident, please contact our Support team at [email protected]. Thank you for your understanding.

Read the full incident report →

Minor February 27, 2026

TrueCommerce Home - Transaction latency

Detected by Pingoru: Feb 27, 2026, 11:50 PM UTC
Resolved: Feb 28, 2026, 01:17 AM UTC
Duration: 1h 27m

Affected: TrueCommerce Home

Timeline · 4 updates

investigating Feb 27, 2026, 11:50 PM UTC

We are currently experiencing delays in transaction processing for TrueCommerce Home. The team is actively reviewing and will provide updates as we work to restore to standard processing times.
investigating Feb 28, 2026, 12:26 AM UTC

We are continue to investigate the incident. Transactions are processing but delayed.
monitoring Feb 28, 2026, 01:16 AM UTC

A fix has been implemented, and the team is actively monitoring the situation. Transaction processing has returned to normal operating times.
resolved Feb 28, 2026, 01:17 AM UTC

This incident has been resolved.

Read the full incident report →

Looking to track TrueCommerce downtime and outages?

Pingoru polls TrueCommerce's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

Real-time alerts when TrueCommerce reports an incident
Email, Slack, Discord, Microsoft Teams, and webhook notifications
Track TrueCommerce alongside 5,000+ providers in one dashboard
Component-level filtering
Notification groups + maintenance calendar

Start monitoring TrueCommerce for free

5 free monitors · No credit card required