TrueCommerce incident

TrueCommerce Home - Transaction latency

Minor Resolved View vendor source →
Started
Feb 27, 2026, 11:50 PM UTC
Resolved
Feb 28, 2026, 01:17 AM UTC
Duration
1h 27m
Detected by Pingoru
Feb 27, 2026, 11:50 PM UTC

Affected components

TrueCommerce Home

Update timeline

  1. investigating Feb 27, 2026, 11:50 PM UTC

    We are currently experiencing delays in transaction processing for TrueCommerce Home. The team is actively reviewing and will provide updates as we work to restore to standard processing times.

  2. investigating Feb 28, 2026, 12:26 AM UTC

    We are continue to investigate the incident. Transactions are processing but delayed.

  3. monitoring Feb 28, 2026, 01:16 AM UTC

    A fix has been implemented, and the team is actively monitoring the situation. Transaction processing has returned to normal operating times.

  4. resolved Feb 28, 2026, 01:17 AM UTC

    This incident has been resolved.

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