Resolved after 1 hour 7 minutes, affecting Fax/vFax, on February 12, 2021.
We are continuing to work on a fix for this issue.
Affected components
Fax/vFax
Update timeline
- identified Feb 12, 2021, 06:19 PM UTC
Our underlying carrier has Identified an issue with email attachments not being received. They are working on a hot-fix to resolve the issue.
- identified Feb 12, 2021, 07:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 12, 2021, 07:27 PM UTC
This incident has been resolved.
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