Resolved after 2 hours 5 minutes, affecting TIPS Portal, on January 14, 2022.
Issues navigating the Portal is now resolved. If you have any other issues or feedback, please contact TIPs Support.
Affected components
Update timeline
- investigating Jan 14, 2022, 03:04 PM UTC
We are currently investigating an issue with the Portal being slow or unresponsive. Inbound, Outbound, and 911 calls are not impacted. We will provide a new update once the issue is identified.
- monitoring Jan 14, 2022, 03:43 PM UTC
The issue has been identified due to an issue with a downstream carrier and we are seeing improvements across the portal. We are continuing to monitor the issue and will provide an update once we have reached a full resolution. Please contact our Support Team if you are still having issues navigating the TIPS Portal.
- resolved Jan 14, 2022, 05:09 PM UTC
Issues navigating the Portal is now resolved. If you have any other issues or feedback, please contact TIPs Support.
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